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VoIP deployments are gaining momentum and this technology is being deployed in end-to-end packet voice as well as scenarios where interworking with traditional PSTN switches and PBXes is necessary. The goal of this course is to provide learners with a foundational understanding of PSTN infrastructure and intelligent network concepts , introduce them to Voice over IP technologies and IP Telephony infrastructure , IP based Call Center Infrastrusture and provide guidance for deploying VoIP in the field in various scenarios . |